Industry Solutions

In addition to the powerful financial and process management tools at the core of Microsoft Dynamics NAV, there are vertical applications that extend it further to meet the specialised needs of your industry. Also, it's highly customisable to match the unique requirements of your company.


AdvanceNet has extensive experience working with organisations of all types and sizes. Together we deliver solutions tailored to all of the industries shown below.




Consumer Packaged Goods




 Food and Beverage






Speciality Retail





Microsoft Dynamics NAV provides integrated construction management software, and customer relationship management (CRM) for small and midsize construction companies. Delivered through a global network of channel partners, this adaptable construction management software solution works with familiar Microsoft products such as Microsoft Office to streamline processes across an entire business.

A Microsoft Dynamics NAV construction management solution centralises your critical estimate, permit, sales, project management, labor, and financial information to help your construction management company better manage budgets, schedules, field activities, customer relationships, and the bottom line. And it's easy to customise, learn, and implement.

Construction project management

  • Keep projects on track and running smoothly.
  • Align people, information, and processes for greater productivity.
  • Easily change project details at any point in the delivery cycle.
  • Automate repetitive tasks such as labor tracking and payroll processing.
  • Provide accurate estimates and job costing.
  • Take timely corrective actions.
  • Reduce errors.

 Construction financial management

  • Budget accurately.
  • Control costs.
  • Ensure that all options are properly charged.
  • Efficiently code and route invoices for approvals and payment.

 Customer service

  • Provide around-the-clock service via the Internet.
  • Differentiate your business from the competition.
  • Provide fast, informed answers to customer questions.
  • Update stakeholders on project status with Web portals.

 Contract management

  • Link customer options and selections with contracts.
  • Create, track, and update contracts through change orders to project completion.


  • Stay on top of changing circumstances.
  • Make up-to-date information available to everyone.
  • Use mobile devices to enter time, costs, and job status from the field.
  • Protect sensitive information with Role Tailored security.

 Analysis and planning

  • Achieve insight.
  • Capture trends.
  • Respond quickly to new opportunities or shifts in the market.
  • Guide business growth.
  • Monitor key performance indicators (KPIs).
  • Respond quickly to new opportunities or shifts in the market.

Consumer Packaged Goods

In the past, supplying the right product at the right time was enough to be successful. Today, your company must do more. Trends such as customer self-service, strategic sourcing, and fee-based services and pricing are challenging small and midsize businesses to think in new ways about their business, their relationships, and the value they provide in the supply chain.


Microsoft Dynamics NAV is an integrated business management solution designed for growing small and midsize companies looking for a way to adapt and respond to rapidly changing market and customer demands. It is a solution you can implement rapidly, learn and use easily, and customise and maintain with minimal disruption to your business.


Supply chain management

  • Adapt and respond quickly to changing customer demands.
  • Streamline commercial interactions with customers and suppliers.
  • Provide your customers and business partners a Web portal with relevant information and services.
  • Expand your offerings in a cost-effective way.

Planning and analysis

  • Respond quickly to new opportunities—at home and abroad.
  • Turn your data into business-critical information
  • Use Online Analytical Processing (OLAP) services for analyzing key performance indicators and visualising trends, patterns, and relationships.
  • Perform dynamic analysis and reporting across all areas of your business.


Warehouse management

  • Increase the accuracy of your inventory data with features such as item tracking and an automated data capture system (ADCS).
  • Maintain tight control over your distribution processes.
  • Track mission-critical events, potential item shortages, production processes, and cash-flow issues. 
  • Improve the accuracy and consistency of your picking and putting-away processes.

Customer relationship management (CRM)

  • Set up multiple currencies and languages to communicate smoothly with customers, partners, and other business contacts worldwide.


Wholesale Distribution

Wholesale distributors are often squeezed between increasing customer demands, competitive pressures, and the accelerating spread of manufacturers across the globe. Tight margins and the high cost of excess inventory make cost control and efficiency critical. But the right technology can create new opportunities to increase operational efficiency across your business, fill orders faster, and reduce inventory and distribution costs.


Microsoft Dynamics NAV is an integrated, adaptable business management solution designed for small and midsize companies that are looking for a system they can implement and customise rapidly, learn and use easily, and maintain with minimal disruption to their business.


Process management

  • Centralise information for easy access throughout your business.
  • Automate manual procedures.
  • Balance workloads.
  • Reduce rekeying of data.
  • Improve replenishment decisions. 
  • Increase fill rates.
  • Manage repackaging and remanufacturing activities.


Inventory management

  • Accurately forecast demand.
  • Make reliable promises to customers.
  • Fulfill orders more quickly and accurately.
  • Boost customer satisfaction.
  • Balance inventory costs against fill rates and customer satisfaction levels.
  • Streamline warehouse processes.
  • Efficiently handle long lead-time items.
  • Generate pick, put-away, movement, and physical inventory documents on the fly using hand-held devices.

Analysis and business intelligence

  • Get immediate feedback on business performance.
  • Get a clear understanding of product profitability, seasonality, and trends.
  • Gain negotiation power with suppliers.
  • Identify new ways to add value.
  • Quickly extract data with Online Analytical Processing (OLAP) services.


  • Export data to Microsoft Excel for manipulation, analysis, and graphical presentation.


Customer relationship management (CRM)

  • Provide self-service through the Internet without compromising security.
  • Streamline customer support, billing, and replenishment activities.
  • Provide data for building new partnerships.
  • Track warranty and service options.


Food and Beverage

How do you adapt to meet customer and regulatory demands in an affordable way—and still grow your business? Successful food and beverage companies are leveraging software technology to build agile business processes, and are turning the compliance challenge into a competitive advantage.


Microsoft Dynamics NAV is a business management solution for small and midsize organisations that rapidly adapts to the unique way you do business, enabling your people to be effective and your business to be competitive.


Operations management

  • Streamline processes.
  • Lower costs.
  • Provide immediate access to real-time data.
  • Monitor critical events and cash-flow issues.

Inventory management

  • Track and trace items at any time during the sales, purchase, and transfer process.
  • Maintain accurate inventory data.
  • Automatically capture and register stock data.
  • Allocate unique barcodes to products and materials.
  • Monitor potential item shortages.


  • Respond quickly with precise information. 
  • Accurately collect, record, organise, and retrieve product details.

Analysis and business intelligence

  • Transform compliance data into decision-driving intelligence.
  • Extract, analyse, and present data from across your entire business.
  • View and compare product quality data. 
  • Monitor sales and profitability trends.

Supply chain management

  • Improve your interactions with customers and suppliers.
  • Provide efficient Web-based self-service and computer-to-computer interaction.
  • Supply appropriate, precise information online.



For most public administration organisations, budgets are unable to keep pace with a growing set of responsibilities. Agencies are being asked to do more with less and to provide detailed, timely information about how all public funds are spent. In nations and local municipalities across the globe, agencies are finding it increasingly difficult to meet the demands of their citizens for more-responsive service and to keep up with reporting requirements without overspending the budget.

Microsoft Dynamics NAV is an adaptable, affordable management solution that helps small and midsize public service agencies improve operational efficiencies and deliver on the promise of better service to citizens and employees. This solution connects people, information, and processes across your organisation.


Process management

  • Automate routine tasks.
  • Speed transactions and approvals.
  • Manage inventory, warehouses, work orders, job costing, and documents.
  • Get access to real-time, integrated information from across your organisation.
  • Implement an asset management plan.
  • Make faster, better-informed decisions.
  • Increase employee productivity.

Grant management

  • Manage the full life cycle of a grant.
  • Prevent overspending with automated cost tracking.
  • Validate transactions against budgets.
  • Monitor approval of grant protocols.
  • Provide financial reports to grantors around the world in their own currencies.

Account management

  • Maintain fiscal responsibility.
  • Streamline interfund accounting.
  • Ensure that account balances stay accurate and up to date.
  • Link key accounting processes across databases.

Commitments and encumbrances

  • Provide checks and controls to stay within budget.
  • Track online requisitions as commitments and reserve encumbrances.
  • Ensure that funds are correctly allocated.
  • Set tolerance levels for spending.
  • Create secure encumbrance approvals.

Employee management

  • Define pay cycles.
  • Track payroll information against jobs.
  • Define and communicate positions and roles.
  • Create organisational charts.
  • Analyse and rate applicants based on their qualifications.
  • Support position-based HR and payroll systems.
  • Provide self-service through a Web interface.

Constituent interaction

  • Respond quickly and effectively to citizen demands.
  • Provide personalised service around the clock with a Web interface.
  • Analyze needs and adjust priorities and budget accordingly.
  • Communicate with citizens in their primary languages.

Analysis and reporting

  • Easily sort, filter, and analyse data.
  • Understand trends and spot problems.
  • Maintain a complete audit trail.

Ensure financial stability and accountability

  • Enable efficient collection of taxes and fees.
  • Implement a cohesive tax and utility billing system.
  • Support multiple rate structures.

Integration with familiar software

  • Use seamlessly with other Microsoft products, such as the 2007 Microsoft Office system.




Microsoft Dynamics NAV for chemical manufacturing

Microsoft Dynamics NAV allows chemical manufacturers to effectively manage formulas, quality, government regulations, production, and financial reporting. This integrated, easy-to-use system helps your people improve productivity, lower cost of compliance, improve customer service, and increase revenues.

Formula management

  • Manage formulas and recipes centrally to ensure all departments have the latest versions.
  • Handle alternate formulas and recipes.
  • Quickly develop new formulas for formulate-to-order production or based on raw-materials characteristics.
  • Track and compare yields.
  • Take advantage of integrated management of byproducts and coproducts.
  • Optimise profitability.


Formula tracking

  • Identify lower-yield or higher-cost formulas over time.
  • Determine the effectiveness of formulas.
  • Understand discrepancies between forecasted and actual production.

Planning and scheduling

  • Plan and schedule production using make-to-stock, make-to-order, or formulate-to-order modes.
  • Define routings to include cure time.
  • Quickly adjust plans or product mix to respond to changes based on real-time updates about inventory, orders, quality testing, and production capacity.
  • Identify material shortages before a batch is sent to the floor.
  • Avoid waste and delays.

Compliance documentation and processes

  • Streamline dissemination of Material Safety Data Sheets (MSDSs), Certificates of Analysis (COAs), and other critical product and ingredient information to customers, partners, or regulatory agencies.
  • Manage lot traceability and enable adoption of radio frequency identification (RFID) systems.

Consolidate financial information

  • Speed the preparation of month-end-close reports.
  • Link back to source data to see costs for specific batches and raw materials.

Customisable item and inventory characteristics

  • Define different inventory attributes and dimensions.
  • Easily add multiple fields for item or lot characteristics.
  • Track expirations and shelf life.
  • Specify materials using catch weights or alternate item units of measure.
  • Ensure cradle-to-grave traceability.
  • Understand the dynamics of stocking, replenishment and lot management.

Production cost allocation and analysis

  • Understand, track, and analyse material and production costs relative to various formulas, manufacturing processes, and packaging options.
  • Ensure full allocation of costs to product pricing.
  • Maximise operational efficiency.
  • Focus on the most profitable products and markets.

Quality control

  • Streamline quality-control monitoring.
  • Track quality information about any given item, including test status, quarantines and product downgrading.
  • Automate communication of quality information to customers or raw-material suppliers.

Business intelligence

  • Quickly analyse and share real-time business information using familiar desktop tools such as Microsoft Office Excel.
  • Set up key performance indicators and track trends for fast response to changing conditions.


Microsoft Dynamics NAV for industrial equipment manufacturing

Industrial-equipment companies have long recognised the value of efficient manufacturing practices. And today, the rise of globalisation makes achieving operational efficiency even more important. With globalisation comes more competition, stringent regional compliance regulations, and more-diverse customer demands.


Microsoft Dynamics NAV is ideal for small and midsize companies looking for an integrated solution to these challenges, one they can implement rapidly, learn and use easily and maintain with minimal disruption to their business.

Manufacturing processes

  • Respond quickly to customer requests for quotations.
  • Easily make exceptions and last-minute changes.
  • Plan from the sales order, the production order, the purchase requisition, or by traditional MPS/MRP methods.
  • Adjust supplier delivery schedules to take advantage of new revenue opportunities.


Customer service

  • Provide fast, informed answers to customer questions.
  • Pinpoint customer service needs with drill-down access to contracts, warranties, and services information.
  • Accommodate preferences for service technicians and billing options.
  • Manage changes in customer requirements at any point in the delivery cycle.
  • Make exceptions and last-minute changes instantly.
  • Provide efficient item substitution for out-of stock inventory.

Service management

  • Register all your service items and parts, including serial numbers, contract information, component management, and bill of material (BOM) references.
  • Quickly access all service-level agreement information.
  • Track all components of a service item and view their status.

Global connections

  • Connect worldwide to your partners, customers, and employees using Role Tailored Web portals.
  • Send documents and data via XML-based computer-to-computer interaction.
  • Global communications
  • Use multi-language capabilities to send quotations, invoices, and order confirmations in the customer's language.
  • Present financial information in the currency of choice to partners and stakeholders.
  • Print financial reports for two currencies simultaneously.
  • Receive and make payments in any currency.


Data sharing

  • View appropriate, precise information from across the business.
  • Drill down easily to detailed information from anywhere in the system.

Business analysis

  • Turn your data into business-critical information.
  • Increase product quality.
  • Better manage costs.
  • Extract, analyse, and present data from across your entire business with Online Analytical Processing (OLAP).



Companies in the high-tech manufacturing and services segments face daily upheaval and change. The rate of innovation and intense competition demands superior insight and extreme agility in the race to achieve first-to-market positioning.

Microsoft Dynamics NAV solutions for high-tech and electronics manufacturing offer financial management, customer relationship management (CRM), supply chain management, and analytics capabilities for small and midsize companies. Delivered through a global network of channel partners that provides specialised services, these integrated business applications work with Microsoft Office system programs to streamline processes across an entire business.

Business management

  • Integrate and control processes.
  • Share information across your business.
  • Improve operational efficiencies.
  • Better manage resources, workloads, projects, accounts, billing, and profitability.
  • Link members of your supply chain and value networks.
  • Respond quickly to changes.
  • Customise applications to suit your unique needs.

Financial management

  • Link accounting processes to ensure greater accuracy and timeliness.
  • Use multi-language and multi-currency support to ease financial transactions and reporting.
  • Identify unprofitable activities or relationships.

Data and intelligence sharing

  • Connect all your critical financial, technical, and operational data with market intelligence.
  • Implement engineering changes quickly.
  • Rapidly deploy new processes.
  • Interact closely with partners, suppliers, and vendors.
  • Quickly identify, organise, and assign tasks and decisions.
  • Coordinate planning, marketing, contracting, and delivery of services.
  • Monitor specifications, inventories, orders, work in progress, and distribution.

Data analysis

  • Capitalize on new developments or business models.
  • Quickly analyse key performance indicators (KPIs).
  • Use online analytical processing (OLAP) services.
  • Drill down to details driving revenues, trends, and profitability.
  • Track data and components throughout product life cycles or service histories.
  • Maintain a full audit trail for even the most complex transactions.

Customer relationship management (CRM)

  • Streamline customer support with Internet self-service options.
  • Provide fast answers to customer inquiries.
  • Modify customer orders at any point to accommodate last-minute changes.


Speciality Retail

Microsoft Dynamics NAV allows specialty retailers to streamline customer interface and back-office operations by tightly integrating the two. This integrated, easy-to-use business solution helps your people deliver exceptional customer service, lower inventory costs, improve margins, and increase revenues. Delivered through a global network of channel partners, this flexible system integrates seamlessly with the 2007 Microsoft Office system to speed user adoption and improve processes across an entire business.


Customer account management

  • Keep transaction details for cross-selling opportunities and warranty information.
  • Easily collect customer information at POS.
  • Market to the highest margin segments.
  • Handle staff discounts, repeat sales, and new services sold.

Inventory control

  • Reduce inventory levels with automatic ordering.


  • Centrally manage pricing.
  • Introduce differential pricing.
  • Planning and forecasting
  • Create planograms for each store layout to speed restocking.
  • Adjust products sold according to what customers buy.
  • Accurately predict reordering quantities.

Customer service

  • Check prices and stock instantly with hand-held scanners.
  • Prompt associates to offer alternatives if an item is out of stock.
  • Offer related products to increase the total sale.