Mobile BPM - Quickly develop new custom mobile applications to ensure an optimised customer and employee user experience. Enjoy constant mobile access to business processes, track progress, and initiate or delegate tasks on the go. Digitise business processes and eliminate the delays and stress caused by manual paperwork processing. Faster turn around times mean happier customers and more business. Immediately push the latest process and business rule updates to every mobile participant on every platform.
Multi-Language - Bi-directional text support and multi-language capabilities of FlowCentric Processware. This feature enables the modification and translation of all static and process-related information displayed in the FlowCentric Navigators. Offering processes in a variety of languages is particularly beneficial to companies who would like to standardise their processes in a variety of countries where language may otherwise be a barrier.
Ease of Use - FlowCentric Processware links business systems with process logic, as opposed to user behaviour, by building business rules into the system. There is a definite beginning and end to each process, with each step in the process being executed according to the rules defined by business. Information is pushed to people while the predefined business processes pull them along. The FlowCentric user interface is so simple to use that all staff members, IT and non-IT, can accurately follow each step without the need to access any other systems. This not only minimises the risk of user error, but also insulates users from unnecessary complexities.
Easily Deploy In A Variety Of Environments -Easily deploy in a variety of environments such as smartphones, web browsers or directly into Microsoft SharePoint or Microsoft Office Outlook.
Records -Speedy access to company records is more important than ever in today’s data-driven world. Empower users and reduce cycle times. Find, analyse and take action on business data from a single intuitive interface. Control the entire lifecycle of your business documents. Ensure your automated processes meet compliance needs. Don’t leave your documents behind. Link documentation to processes with FlowCentric Processware and make certain they are archived along with the fully auditable process records.
Reports and Analytics - High performance and real-time reporting empowers business users to make better informed decisions, which aids in driving innovative decision-making. Gain real-time visibility into business operations and receive continuous feedback loops to improve process performance. Effective analytics based on BPM, ERP, CRM, data warehouse, SQL database, Excel data, and more. Dashboards with drilldown information. Real-time key performance indicators, charts, and statistics. Configurable event-driven alerts.
Central Administration - The entire FlowCentric site can be configured and administered through the FlowCentric Designer. The design suite encompasses a security model to ensure that only relevant users can access the site in this manner. All FlowCentric sites have a Site Administrator that can, by default, assign these access rights to process administrators. The rights can be configured as Read Only, or Read and Write. It can be configured per administrator, per structure or entity that exists in the site. This includes processes, role groups and the roles they contain, business rules, users, site settings, and access to the Language Editor. What makes this a very powerful feature of the product is that the Site Administrator can, for example, assign full access rights for the HR Manager to all the HR Processes, but not allow the HR Manager to make any changes to the Procurement Processes. The FlowCentric Designer also keeps a full audit trail on any changes or additions made to anything in the site, which makes it possible to track issues when they arise.
Manage Costs - Optimise your IT infrastructure for ever-changing business conditions, invest in FlowCentric Processware and build affordable solutions that provide reliability and choice. Before you change your ERP, at great cost, consider making use of FlowCentric BPM technology to enhance your existing system in order to meet your requirements.
Allows for Effective Innovation - Both the FlowCentric Designer and the FlowCentric Navigators are intuitive and easy to use, which simplifies end-user training and minimises support for IT. Data from multiple enterprise systems can be integrated through a consistent presentation layer which allows for significant customisation. Individuals and business units can create and deploy their own custom business process solutions and applications with relative ease.
Process Modelling - Process designers can quickly create process models in a user friendly drag-and-drop design environment with no coding. Alternatively a designer can simply import an existing Microsoft Visio model into FlowCentric Processware. This feature provides a convenient, visually intuitive means of creating and maintaining your business process diagrams.